Privacy Policy
Effective Date: 8 May 2025
Welcome to FrameMixer (“we”, “our”, or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, and any information you provide when contacting us.
- Account Data: Login credentials, preferences, and usage data when you create or use an account.
- Payment Information: Processed securely via Stripe. We do not store credit card information on our servers.
- Usage Data: Pages visited, features used, device type, browser, and IP address (used to improve our service).
- AI Inputs: Prompts or content you submit to generate AI footage are processed temporarily for functionality only.
2. How We Use Your Information
We use your information to:
- Provide and improve our video editing services
- Process payments and deliver orders
- Respond to customer support requests
- Communicate updates, promotions, or changes
- Maintain security and prevent abuse
3. Data Sharing
We do not sell your personal information. We may share your data only with:
- Payment processors (e.g., Stripe)
- Analytics providers (e.g., Google Analytics)
- Legal authorities if required by law
4. Cookies
We use cookies to improve your user experience, track website performance, and remember preferences. You can manage cookies through your browser settings.
5. Data Security
We implement security measures like encryption (SSL), secure storage, and access controls to protect your data.
6. Your Rights
You may request to access, update, or delete your personal data at any time. Please email privacy@framemixer.com for any such requests.
7. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for their privacy practices or content.
8. Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with a new effective date.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact:
Email: privacy@framemixer.com
Mailing Address:
FrameMixer Inc.
123 Creative Lane
Los Angeles, CA 90001
USA